Notice to Consumers – Texas Mental Health Services

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.

Filing a Consumer Complaint
If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General.
Click here to learn more about your consumer rights. 

License Violation Concerns

If you believe a clinician has violated their code of ethics and/or scope of their licensing regulations, please contact the licensing board. Clickhere to access the Texas Code.

Texas Behavioral Health Executive Council

1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system- (800) 821-3205

Records Requests

You have the right to request a copy of your mental health records and may do so by submitting a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations. If you have questions about accessing your records, licensure, or profession standards please contact Texas Behavioral Health Executive Council.